Shipping in Canada 

We are committed to processing your order within 2 business days of receiving your order.

For all deliveries in Montreal and the surroundings areas, we work with the local company Vélo VLM that deliveres by bike. For the rest of Canada, delivery is made by Canada Post with 3 to 10 business days.

International delivery 

Delivery outside Canada is via USPS, delays of delivery is 7 to 18 business days. 

Return policy 

We accept returns and refund only if there is a defect found in the product. Please contact us with our contact form and we will be happy to address any issues. 

Problems with orders

Les Produits Bër is not responsible for a wrong address given by the buyer.

Les Produits Bër is not responsible for the lost of a parcel, delivery errors or damaged parcels.

If there is a problem with your order, please contact us to resolve the situation with Canada Post.

Payment method

We accept credit card payment VISA & MASTERCARD via our webshop. 

Privacy Policy

Les Produits Bër collects information only when you fill out an information request form or when you contact us by e-mail.

Les Produits Bër will never use your personal information for purposes other than those described in this privacy statement without first obtaining your consent.



However, Les Produits Bër reserves the right to disclose information about users of its site in the following situations: in order to comply with any law or regulation, to defend itself in the event of a lawsuit or to protect its rights or those of the users of its site.


Use Of The Website

All illustrations, images, photographs and content of the website, and its application for mobile phone belong exclusively to "Les Produits Bër". They cannot be used or published without prior consent.


Our product contain oils and nut butters, seeds, plants and natural fruits. If you have allergies, please read the product label carefully. We recommend that people with sensitive skin first test the balm on a small part of the skin to make sure there is no reaction. Discontinue use if irritation occurs.

Our products are made with naturally sourced ingredients, which in rare cases, can cause irritation on some individuals. In case of irritation, immediately discontinue.

If you are uncertain about the sensitivity, always do a test before use or consult your healthcare professional.

The products and advice of Produits Bër do not purport to cure or prevent any disease or medical problem and are not intended to replace any other treatment or medical advice.

All products are for external use only.

The statements made on this site have not been evaluated by the Food and Drug Administration or Health Canada.